How can we help?

When you book your service, an account is automatically created for you. Simply set up your account, choose your password, and you’re ready to go. You can also create and log into your account HERE.

We proudly serve the borough of Queens along with Elmont, Floral Park, and Garden City of Nassau County.

We’re growing! If we don’t service you’re area currently, email us at help@checklistmaids.com so we can see if we know someone in that area and/or are planning to service that area in the near future.

Please check out our Services page HERE to get an overview of what is included in a standard cleaning.

Unless you specifically request to pay hourly (3-hour minimum is required), all our pricing is at a flat rate and dynamically calculated for your convenience. Please check out our booking page HERE.

Yes. We bring our own cleaning supplies but please let us know if you have any special requests and we’ll be happy to accommodate you if possible.

Extras and special tasks can be added on the booking page HERE.

You can log in HERE.

You can log in to your account HERE and select your name at the top right of your account page. Then, just select change password and you’re all set!

You can reset your password HERE.

To change your address, please log in to your account HERE.

To change your credit card, please log in to your account HERE.

To book an appointment, just head over to our booking page HERE.

We care about the service we deliver and your happiness as our customer.

Inspired by the owner’s late grandma, Rosa, who worked as a maid the majority of her life, our company is built around the principles of caring for our staff and caring for our clients. If for some reason you are not just let us know within 48 hours and we promise to send a cleaner back to make it right for free. It’s as simple as that. We don’t pay our cleaners until after this time period, so there is no risk when you book a ChecklistMaids cleaning. If you are still not completely satisfied after that, we will offer a full refund of the services provided.

You can apply a discount/gift/referral code to a future appointment by logging into your account and click “Make Changes” to the appointment of your choice. Then, simply enter the code into the appropriate field and click save changes. The system will automatically apply the code to the appointment you modified. You can not apply your discount code to past appointment that are already completed.

Gift cards can be purchased HERE and are delivered instantaneously via email.

All of our folks are interviewed and pass a nationwide detailed background check.

We have three levels of security in place.

First, our booking page is protected by extended validation SSL. Secondly, our booking form has its own layer of 256-bit security. Third, credit card transactions are processed by STRIPE and are layered on their own 256-bit security protocol.

In addition, no credit card numbers are stored in our system (only a token that allows us to charge the card). Rest assured, we take security very very seriously. You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right-hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointments that are already completed.

Yes. All of our folks are interviewed and pass a nationwide detailed background check. Everyone is interviewed in-person as well.

We guarantee the high quality of our service! That means if you are not completely satisfied, we’ll come back out and make it right free of charge!

We are a small company and always looking to grow our home cleaning folks so we can serve more families and clean more homes. To start the process of working together, start HERE.